Medical Communications for Combat Casualty Care (MC4) Product Management Office (PMO) integrates, fields and supports a comprehensive medical information system, enabling lifelong electronic medical records, streamlined medical logistics and enhanced situational awareness for Army tactical forces.
MC4 PMO was established in 1999 as the Army service infrastructure program in response to congressional and presidential directives regarding the need for electronic medical recording. MC4 integrates various software products, including the joint government software, onto a variety of ruggedized Army hardware devices, including ruggedized handhelds, laptops, servers, printers and peripherals. When integrated, the MC4 system of systems enables the digitization of inpatient and outpatient care, patient tracking and reporting, medical logistics automation and medical situational awareness. The system is engineered to work in austere communications environments, providing the necessary store-and-forward capability to the deployed medical workforce, thus ensuring no gaps in patient data recording.
Additionally, MC4 integrates a number of commercial and Army-unique applications to support user requirements, such as blood management, post-deployment health assessment and voice recognition software capabilities. Following extensive testing and integration, MC4 provides comprehensive customer services to ensure user success with the system, including fielding, training and supporting MC4 systems in the U.S. and on the battlefield. Deployed, mobile MC4 technical support teams provide a unique, frontline service to the customer that has proven to improve system use and proficiency, leading to better data integrity and the formation of electronic medical record (EMR) best business practices.
MC4 has deployed more than tens of thousands of systems to more than 250 medical units (Army, Air Force and Navy) more than a dozen countries. Support efforts comprise not only Operations Iraqi and Enduring Freedom, but contingency operations like Joint Task Force Katrina Relief and Army Special Operations Forces missions worldwide. MC4 has also trained tens of thousands of deployable commanders, logisticians, medical staff and systems support personnel enabling the capture of more than 10 million electronic patient encounters in theater. Service members benefit from this information since it contributes to a lifelong electronic medical history, facilitating better continuity of care and easier access to VA medical benefits. MC4 provides medical operations personnel and staff with tools to make better-informed decisions and the system streamlines medical supply management on the battlefield.
For continued updates on the digital medical recording effort on the battlefield, visit www.mc4.army.mil.
