Long Term Life Cycle Support

 

 

LTLCS Homepage

 

 

 

 

What is LTLCS?
LTLCS is a program that helps you to obtain the supplies and support services you need for your installation's telephone switching and telephone management systems through the use of Indefinite Delivery/Indefinite Quantity (ID/IQ) contracts. Providing seamless support for your entire switching system - no longer do you need one contract to support your telephone management system/ACOM, another to support your telephone switch, and another to support your peripherals. LTLCS offers all that support in one contract!

LTLCS Products and Services
Our ID/IQ contracts offer a comprehensive menu of services you need every day. These LTLCS contracts offer everything from support to keep your system running smoothly to the latest in software, enhancements, and technology upgrades to ensure you get the most out of your system. LTLCS contracts support Nortel Networks and Avaya switching systems. LTLCS also supports telephone management and dial assistance management systems from the following vendors: ACE*COMM, Telemate, K&R Custom Software and AMCOM.

 

NOTE:  The LTLCS contract to support Avaya systems ends 15 June 2009.  There will not be a follow-on contract.

Contract Services include: Software/Hardware Upgrades & Enhancements, Repair and Return, Field Service Support, Remote Diagnostics & Technical Assistance, Parts, and Training.

Looking for a Price?
For our customers who have Avaya Definity Telephone Switched Systems, current parts pricing information is available on the World Wide Web at www1.avaya.com/enterprise/gov/ltlcs/.

For our customers who have Nortel Networks Telephone Switched Systems, current parts pricing information is available on the World Wide Web at www.nextiraonefederal.com/ltlcs/ltlcshome.asp. Click this link to register or logon.


How to Contact the LTLCS Office
Email: SFAE-PS-SW-DCS-C-LTLCS@conus.army.mil
Telephone: (732) 532-7911    DSN 992-7911


DCS-C
The LTLCS Team is part of DCS-C.

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